Keeping YOU Safe
Safety is fundamental to all we do at Dobbs Equipment. The wellbeing of our employees, our families and all customers we serve is our top priority.
With coronavirus (COVID-19) taking up a lot of our attention today, we want to assure you that we are taking extensive steps to safeguard the health of our employees, our customers and our families. We will continue to follow recommendations from the Centers for Disease Control (CDC), World Health Organization (WHO) and our local governments during this time. In addition, we have taken steps at each of our locations to enforce strict sanitizing and hygiene practices.
ANYWHERE. ANY TIME.
Order Parts Online:
During this time, we would like to remind our customers of the convenient and safe My Dobbs Equipment Customer Portal. To help limit any possible disruption and to keep your business moving forward, visit my.dobbsequipment.com to:
If you are not currently enrolled, consider doing so today to ensure you have access to these features and tools from the comfort and safety of your home or office when you need it.
The My Dobbs Equipment Customer Portal is here for you 24/7 and our 8 locations are here to serve you just as we always have.
We thank you for your loyalty and will continue to keep you updated of any changes.
Order Parts by Phone:
You can always contact your local Dobbs Equipment location to purchase parts:
Fort Myers: 239-334-3627
Pompano Beach: 954-977-9541
West Palm Beach: 561-848-6618
Your first and best option for equipment service and repair is to call your local Dobbs Equipment Location and speak to one of our experienced service personnel.
Request Service Online:
Our MyDobbsEquipment portal is an excellent way to schedule your service.
Is my store still open?
Yes, our teams are working hard to keep our stores open and prepared for our customers. However, if the situation changes and we receive new guidance to change this approach we will do so.
What are my store hours?
Store hours are 8:00am til 5:00pm. Until further notice, all stores will remain operational, but we will adjust if the circumstances change. Please visit your local store page for current hours.
What is my store contact information if I have a question?
Please find your local store contact info by visiting your local store’s page.
Where can I find the most up-to-date information on the COVID-19 situation?
We will be keeping our main COVID-19 page as updated as possible with store announcements, event cancellations, and other important information. Bookmark this page to see all our updates.
Is it possible to have my parts delivered?
Depending on your store location and situation, delivery may be possible. Contact the parts department at your local store for details.
Can I still get field service for my machine?
Yes, you can schedule and receive field service.
Can I still schedule service for my machine at my local store?
Yes, our service departments remain open and you can schedule service.
Can I still pick up parts at my local store?
Yes, we offer curbside pickup, drop box placement for pickup, and shipping. In-store pickup and delivery vary by store location. Contact the parts department at your local store for specifics.
Are your stores still selling equipment?
Yes, you can contact or visit your local store, as normal. Or, if you choose to remain in your home, you can also see our full inventory of used equipment at http://dobbsequipemnt.com/hot-list/.
Will there be any disruption in the supply and availability of parts and equipment?
As of now, we are well stocked with parts and equipment and we have not yet experienced a disruption in our supply chain. We will make any announcements if we do foresee or experience any disruptions or delays in deliveries.